Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine the correct size for my child?
We provide a detailed size guide on each product page. Our clothing generally runs true to size, but we recommend sizing up if your child is between sizes for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within one hour of placement to request any changes.
Are your fabrics suitable for sensitive skin?
Yes, we prioritize high-quality cotton, linens, and soft blends designed to be gentle on delicate skin while maintaining durability for play.
Do you offer monogramming or personalization?
Select items are eligible for custom embroidery. Please check the product description for personalization options and allow an additional 5-7 business days for processing.
How should I care for my Cecil & Lou garments?
We recommend machine washing on a cold, gentle cycle and hanging to dry to preserve the integrity of the fabric and smocking details.
Do you restock items that are sold out?
Many of our seasonal collections are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.